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The first comment i submitted was removed, pls return my credit!!!!!!!!

In Review

My comment is deleted, pls return my credits!!

Echo Brown

Similar to the column sorting of statuses, upvotes, replies, etc. Please add the sort function to the subreddit column. Makes it easier to see if we’ve just rebuilt a comment or are adding a new comment to a modded one in the same sub… to ensure we don’t overdo it.

Sort Subreddit in Track Tasks - Small Tweak

azlohobbs

A preview of the comment in the “Track Tasks” → “Upvote” section would be helpful, this way I would not have to open the post via the link everytime to check whether I already ordered upvotes or not.

Order Upvote Comment Preview

User

Being able to see the first 48 hours of traffic data for a post would be great, especially in understanding which subreddits work best. Also, having the views of a comment would be super helpful to know.

Post and comment analytics

Can’t do onboarding. I don’t have a website yet but will soon. How can i proceed?

Can't proceed

I want a way to automatically top-up my credits so I don't have to manually buy more every time I run out. This would help me maintain my workflow without interruptions.

Automatic Top-up Credits

I typed in the sub reddits i want to follow and it didn’t save. i get many errors when just using the app and nothing is working.

i feel like this software has a lot of bugs.

omar black

I want to be able to upload a list of Reddit threads so that I can have them all in one place and organize myself to schedule comments one by one.

Bulk Upload Reddit Threads

Brandon Rubinshtein

Cant try my trial

Arson

many got deleted. please credit the refund as credits

refund me for deleted post and comments!

Thomas Lüthy

The agency we were previously using only monitored certain subreddits, so we were able to get much more accurate opportunities. We see much more value in targeting small niches on Reddit versus some of the more broad topics that are getting flagged in the opportunities.

Planned

Opportunities would be much more relevant if I could only monitor certain subreddits

Cameron Long

Hello, I run fastcomments.com. the default keywords included those for a water authority lol<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="693fb9fc4851d13eddc74d88/post/697f797ab5ec8ee58c8c6686/019c19f2-6bf9-7e84-a081-96a826d184cf/b64u-MTAwMDAwMzY0MS5wbmc.png" data-featurebase-content-filename="1000003641.png" src="https://693fb9fc4851d13eddc74d88.featurebase-attachments.com/c/post/697f797ab5ec8ee58c8c6686/019c19f2-6bf9-7e84-a081-96a826d184cf/b64u-MTAwMDAwMzY0MS5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260401T180000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260401%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=77f9c7db895712b121c9624abf04ae94fbff9b1f77376933e2b313aaa0fa805d">

Crazy keyword suggestions

Devon Winrick

It would be great if you guys could add the functionality to past in a list of 50 keywords (operated by commas), so that I don’t have to copy and paste each manually

Bulk Upload Keywords

When viewing a post from the account that originally created it, there is no option to reply as that account within the thread. Replying works correctly when using a different account that was threaded in the comment section. The "Details" tab exposes the reply feature for those accounts. However, the Details tab for the original posting account does not surface this option at all. <img data-width="100%" data-align="left" alt="" data-featurebase-content-key="693fb9fc4851d13eddc74d88/post/69b658097dda5fd303aa25fc/019cf047-5737-7006-b4b3-75315f25f8d7/b64u-U2NyZWVuc2hvdF84LnBuZw.png" data-featurebase-content-filename="Screenshot_8.png" src="https://693fb9fc4851d13eddc74d88.featurebase-attachments.com/c/post/69b658097dda5fd303aa25fc/019cf047-5737-7006-b4b3-75315f25f8d7/b64u-U2NyZWVuc2hvdF84LnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260401T180000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260401%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=acc4f89f9c98a9912d9788fc5cbe1dde40e7581af075210dea5f1239d6b00356"><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="693fb9fc4851d13eddc74d88/post/69b658097dda5fd303aa25fc/019cf047-3e2a-7199-81b6-6ef6c9392b06/b64u-U2NyZWVuc2hvdF85LnBuZw.png" data-featurebase-content-filename="Screenshot_9.png" src="https://693fb9fc4851d13eddc74d88.featurebase-attachments.com/c/post/69b658097dda5fd303aa25fc/019cf047-3e2a-7199-81b6-6ef6c9392b06/b64u-U2NyZWVuc2hvdF85LnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260401T180000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260401%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=b5b899e751f4ffb4c0a6ce9e10d116fec161eddc669696ac1be7fa1e80ea003b">

Cannot comment as the OP account on original post

In the “Credits - Manage your credits and view transaction history” section, it would be nice to see how many total upvote, comment, post credits were used &amp; refunded each month for each website. Will make it easier to track usage between websites.

Total Monthly Credit Usage/Refund Tracking

On the smart search, it would be great to have small button on the post tiles that we can choose to: - permanently hide (because it’s not related to what you want). Bonus points if this could bi-directionally sync with New/SEO Ops feeds. Once hidden, that post will never show up on any smart search for the account, even after adjusting the smart search keywords. - Mark as “already responded to” - similar to the New/SEO Ops feed. Hiding them from reappearing similar to the 1st ask.

Smart Search Feature - Persistent Hide & Responded To Function

I want to add a staff account so they can use the platform as well. This is important for team collaboration and shared management of the Engain dashboard.

Multi-user / Staff Accounts

Let me swipe to ignore items

On an existing comments when ordering upvotes: The high frequency lowest end delivery speed is 1 upvote per 10 min (6/hour or 144/day). Then the next slowest upvote delivery speed is 6/day or 1/every 4 hours. Our options are either 6 per day or 144/day. For a post/comment a day or two old, it would be nice to have a few extra options like 1 upvote per 25 min, 52min, 2hrs… Or something like that - so that we can keep the flow going without having to create multiple upvote campaigns for organic (seeming) upvote delivery. :)

A few more options for upvote frequency

It would be great to have a section in the settings to provide a brand or company name / trademark &amp; have that factored into the Brand Mentions. If your company is named: “Preparation H” - adding this into that part of the settings “Brand Name”, when those daily crawls happen, we can see where we show up and it just feels good on the whole, knowing we are being mentioned. Game changer for the soft mentions..

Completed

Brand Mentions - not just link related

It looks like in progress upvotes that were not delivered before the comments were removed are not being refunded. Additionally, some of the comments and posts that have been removed are not showing this status in the Track Tasks dashboard.

Refunding undelivered upvotes

I can't scroll the list down on mobile half the time<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="693fb9fc4851d13eddc74d88/static/019c19f7-6011-7263-8688-600fba970bc0/ss-019c19f7-6011-7263-8688-600fba970bc0.png" src="https://693fb9fc4851d13eddc74d88.featurebase-attachments.com/c/static/019c19f7-6011-7263-8688-600fba970bc0/ss-019c19f7-6011-7263-8688-600fba970bc0.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260401T180000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260401%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=0702878ff2dc6ba41373c16f51364346b06c619c1e657cea486abaf6454ae2d1" data-featurebase-content-filename="ss-019c19f7-6011-7263-8688-600fba970bc0.png">

Can't scroll

Hi team, I created a Reddit publishing task and selected “Publish now”, but the task k9788rebp3gwzrshhrfrgmasr18247bq has been stuck in “In Progress” for over 14 hours. There’s no error message and nothing gets published.Could you please check the task logs / queue status and confirm whether it failed, got blocked (subreddit restrictions, rate limits, etc.), or is stuck due to a worker issue? If possible, please advise how I can recover it (retry/cancel/recreate) without losing the attempt. Thank you.

Task stuck in “In Progress” for 14+ hours after “Publish now”

Антропова Наталия

<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="693fb9fc4851d13eddc74d88/post/698dc7f05cf426ba89d7da0a/019c51d3-917b-7cc0-ba32-1b059276fc63/b64u-aW1hZ2UucG5n.png" src="https://693fb9fc4851d13eddc74d88.featurebase-attachments.com/c/post/698dc7f05cf426ba89d7da0a/019c51d3-917b-7cc0-ba32-1b059276fc63/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260401T180000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260401%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=01eed7cadc76c6b921e42edee01994626058cc2b8095e87ef6953d6ec5be0803" data-featurebase-content-filename="image.png">why there’s nothing happening and I can’t do enything?

app work

A feature that allows you to save / pin posts for later that you find from Opportunities or add manually. The idea is to have a collection of posts where you want to comment, but not immediately. Would be nice to have the option to leave comments for the saved posts as well.

Pin / Save Posts

Webivera Gatski - Webivera

Comment ranking fields not working/displaying even if options are selected

Seedwork

hi there is no submit comment button and i dont see the comment i posted in your dashboard, pls help, AI chat is not good at all

Giovanni Kavalakis

Hi team,I’d like to dispute the “no refund” decision for this task. The post was live for no more than ~15 minutes before it was removed by the moderators. In practice, this means the service did not deliver the expected outcome (a stable published post + the purchased upvotes), and the task result was effectively unsuccessful.I paid almost $30 for the post publication and upvotes, so I believe it’s reasonable to expect a different result than a brief ~15-minute appearance followed by removal. Charging the full amount in this case feels inconsistent with the purpose of the task and the service expectations.Could you please review this case and offer a refund or account credit, or at least clarify the exact policy basis for charging in a situation where the post was removed almost immediately and the intended effect wasn’t achieved?Thank you. (Task ID: k976e2c4m4a2t61bmg5e3dx6a182dcsx)

Task marked “Mod Removed” after ~15 minutes — charged anyway

I think a great feature to add would be a tab for credit usage and refunding, so that it’s easier to keep track of where the credits are going and where the refunds come from. Currently trying to do this manually and it’s a lot of work