Nov 11, 2026

What's New In Engain (11th of November 2026)

🚀 New Features

Getting Started Journey: New users are now guided step by step through their first two free comments, one from an opportunity and one from Smart Search. They can watch both go live in Track Tasks, then send 10 free upvotes to the first one.
Brand Searches in Insights: Insights now shows your brand searches from Google Search Console and splits out the traffic Engain brought in, with refreshed chart styles.
Extra Projects: Users can now add extra projects for $25 per project per month, paid with credits or card. Your existing projects are kept at no extra charge.

Edit and Delete Requests: Requests no longer stay in "Sent for processing" forever. If one isn't completed within 72 hours, it fails and your credits come back.
Refunds: Task refunds now always go back to the account that paid for the task.
Undo Popup: The Undo popup no longer keeps reappearing after you undo a status change.
Refresh on Mobile: The refresh button on mobile Comments and Replies cards now shows a spinner while it loads.
Export CSV: Export now downloads the tasks your search shows.
Mark as Replied: Marking a task as replied no longer removes it from your saved tasks.
Thread Task Count: Threads without generated content now show the right task count.

Blocked Drafts in Agent Chat: When a subreddit bans a type of post, the agent now marks the draft as blocked.
Security: Edit requests, mention scans and file storage now check that they belong to your project, and website checks are safer.